Shipping policy
Processing Times
Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed and shipped.
Shipping Times
Delivery times vary depending on your location. Typical estimated delivery windows are:
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Canada & United States: 7–15 business days
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International: 10–20 business days
Please note that these are estimated delivery times. Actual delivery may be faster or slower depending on carrier delays, customs processing, or events beyond our control.
Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow 48–72 hours for the tracking information to update.
Shipping Costs
We offer free standard shipping on all orders. Expedited shipping may be available at checkout for an additional cost.
Delays
TuradjCo is not responsible for delays caused by shipping carriers, customs inspections, or unforeseen events such as weather disruptions.
Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. TuradjCo is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
TuradjCo is not liable for lost or stolen packages once the tracking shows “Delivered.” If this occurs, please contact the shipping carrier directly.
International Shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Questions
If you have any questions regarding your order or shipping, please contact us at turadjco@gmail.com.